Passporty.co.uk

 

Frequently Asked Questions...


Site Updated: 30th January 2012 (11:06) Site Secured by RapidSSL CA. Encryption.
Here is a list of common questions. 

Q:
How long does it take?
A:
This can vary from 2-4 Working days upto 3-5 working days depending on current demand and level of service you have selected in your options on the ordering page..  
Q:
"How do you make photographs meet the required specifications? "
A:

With digital manipulation; this ensures the photographs are correct. No major features of the photograph will be changed to misrepresent you as this would be illegal.

We have had considerable commercial experience processing many different types of Passport & Visa photographs within a busy high street environment.

   
Q:
Why are you more expensive that other websites?
A:
We do not claim to be the cheapest.  Ultimately within the price you're paying is the time and expertise of ensuring your photographs are completed correctly.   People generally use our services after having failed using other avenues. In reality, you can save money by using our service first time. Ffailing passport photographs from the old fashioned booths (at £3+ per time), not to mention the inconvenience when the photographs can be rejected.
Q:
"Why use Passporty service instead of a booth or kiosk?"
A:

By using Passporty; you will receive service by a fully trained professional digital artist. He/She will check all the criteria make adjustments where necessary, so you can send your photographs to the authorities with confidence.  

This isn’t a mass production environment.  Attention is paid to every detail to make sure the prints are correctly composed for their intended purpose.

   
Q:
"Is Passporty.co.uk a secure website "
A:
Yes it is, our site uses 128bit encryption to process your order.  In addition we use Pay Pal who also use the highest standards to ensure your data remains secure. - This is represented by the secure connection icon on your browser and at present we use Equifax to provide this service.