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Frequently Asked Questions...


Site Updated: 14th July 2010 (00:10 GMT) - Site Secured by Equifax 128bit Encryption


Here is a list of common questions. 

Q:
How long does it take?
A:
See the "Live Service Status" advertising the current delivery tmes. This can vary from 2-4 Working days upto 7-10 working days depending on current demand.  
Q:
"How do you make photographs meet the required specifications? "
A:

With digital manipulation; this ensures the photographs are correct. No major features of the photograph will be changed to misrepresent you as this would be illegal.

We have had considerable commercial experience processing many different types of Passport & Visa photographs within a busy high street environment.

   
Q:
"Why use Passporty service instead of a booth or kiosk?"
A:

By using Passporty you will receive service by a trained professional. They will check all the criteria make adjustments where necessary, so you can send your photographs with confidence.  

This isn’t just a mass production environment.  Attention is paid to every detail to make sure the prints are correctly composed for their intended purpose.

   
Q:
"Is Passporty.co.uk a secure website "
A:
Yes it is, our site uses 128bit encryption to process your order.  In addition we use Pay Pal who also use the highest standards to ensure your data remains secure. - This is represented by the secure connection icon on your browser and at present we use Equifax to provide this service.



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